Q & A:
1. What's the turnaround time for editing & printing my photos?
Depending on how many photos were taken, turnaround time is approximately 1 wk
2. Why do you need full payment up front?
Shortly after you submit your order to us, we begin the work, which allocates both labor and materials, Due to both of these factors, we require full payment at the time you place your order.
3. Why is there a cancellation fee?
Our appointments are very important to the MoBo Photos team. They are reserved especially for you. And we do understand that sometimes schedule adjustments are necessary. Any appointment missed, late cancelled, or changed without 24-hour notice will result in your scheduled time be pushed back until another time is available. appointments are made in advance and when you cancel you forfeit that slot and will have to reschedule. Please understand that it is your responsibility to remember your appointment dates and times in order to prevent any missed appointments.
4. How long do you keep my photos on file for my future reorders?
Once session shoot & order is finalized, We hold photos on file for one year
5. Can I order prints directly from my online proof session?
No you can order them from MoBo Photos by email for a fee.
6. How long do you keep my completed order if I don't come in to pick it up right away?
1 year
1. What's the turnaround time for editing & printing my photos?
Depending on how many photos were taken, turnaround time is approximately 1 wk
2. Why do you need full payment up front?
Shortly after you submit your order to us, we begin the work, which allocates both labor and materials, Due to both of these factors, we require full payment at the time you place your order.
3. Why is there a cancellation fee?
Our appointments are very important to the MoBo Photos team. They are reserved especially for you. And we do understand that sometimes schedule adjustments are necessary. Any appointment missed, late cancelled, or changed without 24-hour notice will result in your scheduled time be pushed back until another time is available. appointments are made in advance and when you cancel you forfeit that slot and will have to reschedule. Please understand that it is your responsibility to remember your appointment dates and times in order to prevent any missed appointments.
4. How long do you keep my photos on file for my future reorders?
Once session shoot & order is finalized, We hold photos on file for one year
5. Can I order prints directly from my online proof session?
No you can order them from MoBo Photos by email for a fee.
6. How long do you keep my completed order if I don't come in to pick it up right away?
1 year
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*If you have any questions or want something specific please email me (Type in the subject line "Photoshoot") [email protected]
Travel expense in nyc (manhattan) $25
Outside of Nyc more
*payments are non refundable*
*If you have any questions or want something specific please email me (Type in the subject line "Photoshoot") [email protected]
Travel expense in nyc (manhattan) $25
Outside of Nyc more
*payments are non refundable*